File a grievance
If you are unhappy with how your personal data — or a request about it — was handled, the law gives you the right to complain directly to the institution and receive a response. Filing is free, needs no sign-in, and every grievance gets a reference number you can use to track progress on this page.
Who can file
Anyone, without an account
A grievance system behind a login is not one — this channel is open by design.
Response time
Legally bounded
The institution must respond within the period the law sets.
Tracking
By reference number
You get a GR– reference on filing. Save it — it is the key to your case.
How it works
- 1
Tell us what happened
Pick a category, describe the problem, and get your reference instantly.
- 2
An officer takes it up
A grievance officer is assigned. If work stalls, the case escalates to senior staff automatically.
- 3
You get a response
The institution responds within its committed period — every step is recorded.
- 4
Not resolved?
After this process, you may take the matter to the Data Protection Board of India.
Still not satisfied?
The law asks you to raise your grievance with the institution first, through this channel. If it is not resolved — or you are unhappy with the response — you have the right to complain to the Data Protection Board of India, the authority set up under the DPDP Act to hear such complaints.
Want your data, a correction, or erasure instead? Exercise your rights — a grievance is for when something already went wrong.